FAQ
Welcome to our Frequently Asked Questions section!
Your Questions Answered—How Food Subsidy Works
At FoodSubsidy.com.ng, we understand that you may have questions about how our food subsidy platform works, who it’s for, and how to benefit from it.
This page provides clear answers to the most common questions about ordering, pickups, donations, and more.
We’re here to help you get the food you need at prices you can afford.
If your question isn’t answered here, feel free to contact us or chat with our support team.
Let’s fight hunger together—one subsidized meal at a time.
A: FoodSubsidy.com.ng is a not-for-profit platform helping Nigerians access essential food items at highly subsidized prices up to 41% off. We’re here to fight hunger and make food affordable for everyone.
A: Browse our store, add your preferred item to the cart, and proceed to checkout. After successful payment, you’ll receive details on your nearest pickup location.
A: Any Nigerian resident can shop with us. To ensure fairness, each user is allowed to purchase only a certain number of products at a time.
A: Yes. We don’t earn from product sales. Our goal is to serve. We rely on donations, partnerships, and ad revenue to keep things running.
A: We work with food suppliers and merchants to reduce costs. We also receive support from donors and caring individuals who want to help fellow Nigerians.
A: Orders are picked up at specific verified merchant/pickup locations within your town or state. The location and instructions are shared after checkout.
A: Yes. Each user is entitled to a certain product per order.
A: You can donate, refer others, or volunteer. Every act of kindness helps us feed more people. Visit our Support Us page for details.
A: Yes, upon request, we currently do pickup only to cut down logistics costs and maintain low product prices.
A: Your personal data is safe with us. We store information securely and never share your data without your permission.
A: Absolutely! Refer 5 people who complete purchases and get a ₦1,000 coupon reward. Visit your Referral Dashboard after login to track your progress.